Feedback, suggestion aur shikayat
Sirf dikkat ke liye email karna zaroori nahi. Koi table pasand nahi aayi, koi feature chahiye, website par koi galti dikhi, ya bas ye batana hai ki kya accha laga — sab aisa hi email karo. Subject mein "Feedback" likh do. Hum har feedback padhte hain; sab par jawab nahi de paate, par jo cheezein baar-baar aati hain wo app ke agle update mein dikhti hain. Pichhle kuch updates mein auto collect ka default aur wallet screen ka breakdown aise hi feedback se aaye the.
Shikayat hai — support ke jawab se santusht nahi ho, ya lagta hai koi baat theek se nahi suni gayi — toh usi email thread mein "Escalate" likh ke reply karo. Thread ek senior tak jaata hai jo poori history dekh ke jawab deta hai. Naya email mat shuru karo, kyunki tab history toot jaati hai aur sab dobara batana padta hai.
Agar break chahiye
Ye bhi contact page ka hissa hai, kyunki ye bhi ek tarah ki madad hai. Agar lag raha hai ki aap zyada khel rahe ho, loss recover karne ke chakkar mein ho, ya khelna mazaa nahi tension ban gaya hai — toh pehle app ki settings mein daily limit aur break reminder lagao. Aur agar wo kaafi na lage, toh humein email karo "Break" subject ke saath: kitne din ke liye lock chahiye, bas itna likho. Hum bina koi sawaal pooche account us period ke liye lock kar dete hain, aur beech mein kholne ki request nahi maante — isiliye ye kaam karta hai. Responsible gaming page par aur tools aur helpline numbers hain.

